Shipping & Delivery
All our swords are handcrafted works of art. Please note that production time varies based on customization.
• Processing Time: 5-10 business days for standard orders; 15-25 business days for customized swords.
• Shipping Method: We use secure international logistics with tracking numbers provided.
• Estimated Delivery:
◦ North America: 7-12 business days after processing.
◦ Europe: 10-15 business days after processing.
• Customs Declaration: We declare contents clearly as “Handicraft Swords” with low-value invoices to assist with customs clearance. However, any import duties or taxes are the responsibility of the customer.
Legal Notice
Lyuesword is a registered brand specializing in handcrafted cultural swords. All content, product descriptions, images, and logos on this website are the exclusive property of Lyuesword.
• Trademark: The name “Lyuesword” and its corresponding logo are legally registered trademarks. Any unauthorized use, reproduction, or imitation is strictly prohibited.
• Product Warning: The swords sold on this site are intended for collection, display, and costume use only. They are classified as cultural artifacts/handicrafts.
• Disclaimer: Lyuesword shall not be liable for any indirect, incidental, or consequential damages arising out of the use of our products or website. We reserve the right to modify these terms without prior notice.
Terms and Conditions of Use
Please read these terms carefully before placing an order on the Lyuesword website.
• Orders & Payment: By placing an order, you agree to pay the listed price. We accept secure payment methods. The order is confirmed only after full payment is received.
• Custom Swords: Customized orders are non-refundable once production has started. Please confirm all details (such as handle wrapping, wood type, and fittings) before ordering.
• Returns & Refunds: Standard (non-custom) items may be returned within 7 days of delivery if unused and in original packaging. Shipping fees for returns are the customer’s responsibility.
• Privacy & Security: Your personal information is encrypted and used solely for order processing. We will not sell or rent your data to third parties for marketing purposes.
• Export Compliance: You are responsible for complying with all local import laws and regulations regarding edged weapons.
Prices Drop
At Lyuesword, we strive to offer fair and competitive pricing on all our handcrafted swords. This policy outlines our terms regarding price adjustments:
1. Price Adjustment Eligibility: If the price of an in-stock, non-customized sword you purchased drops within 7 calendar days of your order delivery, you may request a one-time price adjustment.
2. Exclusions: This policy does NOT apply to:
◦ Customized, made-to-order swords
◦ Items on sale, clearance, or special promotional offers
◦ Orders placed during holiday sales (Black Friday, Cyber Monday, etc.)
◦ Bulk/wholesale orders
3. How to Request: To claim a price adjustment, please contact our customer service team within the 7-day window with your order number and proof of the current lower price.
4. Refund Method: Approved adjustments will be issued as a store credit or refund to your original payment method, at your discretion.
5. Right to Modify: Lyuesword reserves the right to modify or terminate this price drop policy at any time without prior notice.
Secure Payment
The security of your financial information is our top priority at Lyuesword. We ensure safe and convenient payment processes for all our customers worldwide.
• Accepted Payment Methods: We support major international credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for bulk orders.
• Data Encryption: All payment transactions are processed through a certified payment gateway using SSL (Secure Sockets Layer) encryption technology. Your card details are never stored on our servers.
• Fraud Protection: We utilize advanced fraud detection systems to safeguard transactions. If suspicious activity is detected, we may contact you for verification before completing the order.
• Prohibited Payments: We do not accept anonymous payments, third-party shared accounts, or payments linked to fraudulent activities. We reserve the right to cancel any orders that violate our payment terms.
Sitemap
Welcome to the Lyuesword Sitemap, your complete guide to navigating our website with ease.
This page organizes all key sections of our site to help you quickly find the handcrafted swords, services, and information you need.
Main Navigation
• Shop: Browse our full collection of hand-forged Longquan swords, including Chinese jian, Japanese katana, and European-style blades (all unsharpened for collection/display).
• Custom Swords: Design your own unique sword with personalized fittings, handle wrap (Ito), steel type, and more.
• Best Sales: Explore our top-rated, customer-favorite bestsellers, trusted by collectors worldwide.
• Prices Drop: Check our latest price adjustments and exclusive discount offers for in-stock items.
• Our Company:
◦ Delivery: View our international shipping policy, processing times, and customs information.
◦ Legal Notice: Review our trademark, product disclaimer, and liability terms.
◦ Terms and Conditions of Use: Read our order, payment, return, and privacy policies.
◦ Secure Payment: Learn about our encrypted payment methods and fraud protection.
◦ Sitemap: Access this complete site navigation guide.
• Contact Us: Reach our customer service team for order inquiries, custom consultations, or after-sales support.
If you cannot find the information you need, please feel free to contact us directly. We are always here to assist you.
